Refund Policy

Last updated 20 September 2026

Students

Using Initi8Now to find and do work is free. There is no registration fee, no application fee and no placement fee, so there is nothing to refund.

Priority Access subscription

• Cancel any time from the app. Access continues to the end of the paid month and does not renew.
• First seven days: full refund on request, no reason needed, provided you have not used more than five applications.
• After seven days, the current month is non-refundable. Future months are simply not charged once you cancel.
• If the platform was unavailable for more than 72 continuous hours in a paid month, that month is refunded in full.

Employer escrow

• Cancel a gig before a student is confirmed: full refund, including the platform fee.
• Cancel after confirmation but before work begins: full refund minus payment gateway charges.
• Work already delivered and approved is not refundable.
• Disputed delivery goes to review. Escrow is released, split or returned based on logged hours and evidence.

Student payouts

Payouts are not refunds and cannot be reversed once settled to your UPI account, except in proven fraud cases.

How to request a refund

Write to info@initi8now.com with your account email and the gig or invoice reference. Approved refunds are processed to the original payment method within five to seven working days.

Working draft. This policy was written for the website launch. Have it reviewed by a qualified lawyer, and check it against your payment gateway’s own rules, before relying on it commercially.